Financial Assistance Information

Toyota Financial Services understands the needs of our customers and we are here to help them get through these hard times.

Option 1

Register and logon to the new customer portal;

TFA Portal

Enter a quick message and hit send.  A live agent will contact the you back to gather some information for the payment deferral :


Option 2

Contact our customer service department

  • 1-800-661-3062
  • We are experiencing very high call volume and actively assigning additional resources to assist with the high volume.

Here is a list of customer service numbers for anyone looking to contact their  loan providers to discuss 6-month loan deferral program availability:

Toyota Credit 1-800-661-3062 or alternatively

ATB 1-800-332-8383
B2B 1 800 263 8349
Blueprint 1-855-805-7107
BMO 1-877-895-3278
Bridgewater 1-866-243-4301
CIBC 1-800-465-2422
CMLS 1-888-995-2657
Optimum 1-866-441-3775
Equitable 1-888-334-3313
Connect First 403-736-4000
Chinook Financial 403-934-3358
First Calgary Financial 403-736-4000
First National 1-888-488-0794
Haventree 1-855-272-0051
Home Trust 1-855-270-3630
HSBC 1-888-310-4722
ICICI 1-888-424-2422
Manulife 1-877-765-2265
MCAP 1-800-265-2624
Merix 1-877-637-4911
Marathon 1-855-503-6060
RBC 1-866-809-5800
RFA 1-877-416-7873
RMG 1-866-809-5800
Scotia 1-800-472-6842
Servus 1-877-378-8728
Street Capital 1-866-683-8090
TD 1-888-720-0075


 And of course, if you have any questions please feel free to contact us at 403-567-8888 or email

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